Wellness Club Info
Wellness Club facilities from 6:00 am to 11:00 pm Sat- Fri
Spa treatments from 10:00 am to 10:00 pm Sat- Fri
Outdoor pool from 6:00 am to 6:00 pm Sat- Fri
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Advanced booking prior to intended treatment time is essential. Please call or visit The Spa at Shangri-La so that we may discuss your priorities and guide you through the menu and recommend experiences.
To maintain a peaceful environment, children under 18 years are not permitted in the spa.
We request a minimum of 12 hours notice if you are unable to keep your appointment. No-shows or cancelled appointments within 12 hours will incur a 100% cancellation fee.
What To Wear
Spa robes and slippers are provided in your treatment suite. Please bring a swimsuit should you wish to use the water facilities.
Mobile Phone And Devices
For the comfort of other spa guests, please ensure your electronic devices are switched off upon entry to The Spa at Shangri-La.
Your privacy will be protected at all times. Your therapist will leave you to change in private and throughout the treatment you will be draped with towels, covering all parts of the body not being treated.
Preparing For Your Treatment
For ladies, no preparation is necessary. For men, we recommend shaving prior to a facial treatment for maximum comfort and benefit to the skin.
Arriving On Time
To make the most of your spa experience, please arrive at least 45 minutes before your appointment. Upon your arrival at The Spa at Shangri-La, you will be asked to complete a health consultation form. Please advise the therapist if you are pregnant or having any health issues. Please be reminded that we do not provide massage for women in their first trimester.
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